![]() The request fails (for details about what happens when a request fails, see the list in the "Additional symptom details" section).This occurs if the server supports a different authentication method. The client application uses a different authentication method.When Basic authentication is disabled, one of the following events occurs: The connection between your computer and the web server does not use Secure Sockets Layer (SSL).īy default, file operations that use Basic authentication over a non-SSL HTTP connection are disabled in Office 2010 and Office 2013 applications.The server is configured for Basic authentication.This problem occurs when the following conditions are true: The associated Office application starts, but the selected file does not open. You do not receive an error message when you try to open the file.You do not receive a Basic authentication password prompt when you try to open or download the file.When this problem occurs, you may also experience the following additional symptoms: ![]()
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December 2022
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